Are you using Microsoft Teams?
Do you need compliant recording?
Do you need to document calls and archive recording in compliance with respective to legal requirements such as MiFID II / Dodd-Frank？
Are you in the field of financial institutions? Customer Contact Centers?
Apart from Microsoft Teams phone calls, do you want to take care text chat and video conference?
Do you need analytics solution for your entire communication in Microsoft Teams? Such as speech-to-text, keyword spotting or transcription for minutes preparation?